Terms and Conditions of Website Use


The Terms of Use

ACE Mobile Mechanics Pty Ltd (ABN 44 442 603 452) (in this agreement, “we” or “us”) owns and operates this website. By using or accessing this website you acknowledge that you have read, understood and agreed to be bound by these terms and conditions (“Terms of Use”). If you do not agree to the Terms of Use, please do not use this website.

Ownership of Website and Content

We own the website and, unless otherwise indicated, owns or is licensed to use all content and other material appearing on the website. The material on this website is protected by copyright under the laws of Australia and may not be used without written permission by us. No trade mark (whether registered or not) that is displayed on this website may be used in any way without the prior written permission of us or of the relevant trade mark owner.


We cannot guarantee any data or program available for download on this website (or any linked website) is free of viruses or other spyware, and you agree that you assume the risk of any damage to your computer as a result of using this website.

Third Party Content

This website contains information from or hyperlinks to websites operated by third parties. We provide such information and hyperlinks for your convenience only, but is not responsible for and does not endorse the content of any such information or website.


We may revise these Terms of Use or the Terms of Purchase below at any time in our absolute discretion by posting revised terms, and these revisions will be effective immediately. If any of the terms are found to be unenforceable, you agree that the remainder of the Terms of Use and the Terms of Purchase remain in full force and effect.


We provide this website and its contents on an “as is” basis, and make no representation as to the accuracy, completeness, currency or reliability of the information contained on this website. We will not be liable in contract, tort (including negligence) or otherwise to you for any direct, special, indirect or consequential loss or damage (including loss of profits or loss of data) arising out of or in connection with this website.

Your Privacy is Important

We are committed to protecting the privacy of everyone who shops or interacts with us. Our Privacy Policy sets out our commitment to you on privacy.

Governing Law

We operate this website from its offices within Australia. The laws of the State of Victoria govern these Terms of Use and the Purchase Terms below, and you agree to submit to the non-exclusive jurisdiction of the courts of Victoria. You agree to be responsible for compliance with applicable local laws if you access this website outside Australia.


The Agreement

In addition to the Terms of Use, these terms and conditions (“the Purchase Terms”) set out the additional terms and conditions under which you may purchase from us appearing on this website. By completing the customer application process and purchasing products from this website, an agreement exists between you and us once we accept an order. Each accepted order is a separate agreement.

Customer Application

You must complete the customer application process before placing any orders. You warrant that all information and data provided by you is accurate, complete and up to date. You will promptly notify us if there is any change to this information or data. You must take responsibility for the safekeeping of your username and password (if needed), as you are liable if an unauthorised person uses your username and password.

Orders / Job Booking

You place job booking or an order (together an “order“) with us by selecting products or services and pressing the “purchase now” button on the checkout page. We reserve the right to accept or reject an order for any reason including without limitation, unavailability of product; an error in the price, image or the product description; or error in your order. Orders are deemed received by us at the time of successful transmission of the order, and you will thereafter be unable to cancel the order. Orders are deemed accepted by us upon us acknowledging such order or failing to reject such order within 14 days.

Product Availability

We use our best endeavours to ensure products and services ordered are available for delivery, and in most cases will notify you where a product is unavailable prior to us completing the job or order. However you acknowledge that in some cases this is not possible and we may need to seek alternatives to complete the job or order or cancel that part of the order or job. Where permitted by law we reserve the right to limit the sale of products to reasonable or normal household quantities.


You must pay for your products purchased on this website at the time of placing an order. To pay for products, you will be transferred to an external site operated by National Australia Bank (“NAB”). You agree that NAB is responsible for processing and the security of your payment, and you hereby release us from any liability in relation to such payment. Please refer to NAB’s terms of use for conditions applying to payment processing services.

Variation of Products and Price

We may vary the prices on this website at any time, and prices are subject to change until you have paid for the products in full. Product availability and product prices may vary between our businesses and those found on this website.


Return claims (including for replacement products, refunds or credits) are detailed in our Returns Policy within the Terms and Conditions of Sale. The Returns Policy is expressly incorporated in these Purchase Terms. Please refer to this policy to determine your entitlement to a return, and the process that you need to follow.

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