Privacy Policy

Your Privacy

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

“We”, “us”, “our”, “ACE” and “ACE Mobile Mechanics” means ACE Mobile Mechanics Pty Ltd ABN 44 442 603 452 73 and its Australian subsidiaries. This Policy describes how we comply with our obligations under the Australian Privacy Act 1988 (Cth) and the privacy or data protection laws of other jurisdictions where we may operate.

Why We Collect Information

ACE Mobile Mechanics provides customers automotive repair, maintenance and servicing (including related retail sale of automotive parts and accessories) of customer’s motor vehicles. We require to collect certain information from you in order to provide the above services but also to ensure that we can provide a quality and personalised service to you.

How We Collect And Hold Information

The information we collect is, in most cases, provided when you have your motor vehicle first serviced by us. We may collect additional information during subsequent telephone conversations and services. We may also collect information from you when you make an enquiry with us either by telephone, Internet or in person. We may add additional information from external sources to your information, in order to verify the accuracy of your information.

What Information We May Collect

Generally, the information we may collect from you includes your name, home or work or worksite address, contact telephone numbers (including mobile), email address, accounting information, and vehicle details and history. We may also collect additional details in order to provide a service to you.

This information is not legally required but is required in order to provide our services. If you choose not to provide this information, we may not be able to provide you with our services to your vehicle.

When you visit our websites, we may also collect information about your computer, including your IP address. We also collect information about your use of our website using cookies. You can choose to decline cookies, but if you do so, you may not be able to fully experience our online interactive features. This information is purely used to analyse trends, administer the site, track users’ movement and gather broad demographic information for internal use. Most importantly, any recorded IP addresses are not linked to personally identifiable information.

Who We May Share Information With and Security

The information may be used and disclosed to ACE or its related businesses and other third parties for the purpose of administration, repair, credit applications and other matters relating to you or your vehicle. Information may also be used and disclosed for the purpose of marketing, promotions, customer surveys and warranty issues. Further we may disclose information to your authorised representatives, fraud prevention and credit agencies, our professional advisors, our business partners and government and regulatory authorities and other organisations, as required or authorised by law. In special circumstances – for example, if we were to sell our business or part of our business – your information may be transferred to potential purchasers and their advisers as part of that sale. From time to time we may provide de-identified and aggregated information to third parties for various purposes. We will take all reasonable steps to store your information securely. We will not use or disclose your information for any purpose other than those outlined herein.

Google Adsense and the DoubleClick DART Cookie

Google, as a third party advertisement vendor, may uses cookies to serve ads on this site. The use of DART cookies by Google enables them to serve adverts to visitors that are based on their visits to this website as well as other sites on the internet.

To opt out of the DART cookies you may visit the Google ad and content network privacy policy at the following url Tracking of users through the DART cookie mechanisms are subject to Google’s own privacy policies.

Other Third Party ad servers or ad networks may also use cookies to track users’ activities on this website to measure advertisement effectiveness and other reasons that will be provided in their own privacy policies, We have no access or control over these cookies that may be used by third party advertisers.

Links to third party Websites

We have included links on this site for your use and reference. We are not responsible for the privacy policies on these websites. You should be aware that the privacy policies of these sites may differ from our own.

Changes To This Privacy Statement, Corrections and Access To Information

The contents of this statement may be altered at any time, at our discretion, and may be done so by posting the updated version on our website. If you have any questions regarding our privacy policy or wish to request corrections or access to relevant information then you may contact us at

CONTACT US ON 13 20 42